AeroSign up

Privacy Policy

Aero privacy policy

Last updated: April 16, 2026

This Privacy Policy explains how aeroagent.io (“Aero,” “we,” “us,” or “our”) collects, uses, stores, and shares personal data when you use our website, platform, and related services.

1. What this policy covers

This Privacy Policy applies to personal data processed through:

  • our website;
  • our product and related services;
  • our communications with users, prospects, and customers;
  • connected services and integrations used with Aero.

Depending on the context, Aero may process personal data:

  • for its own business purposes, such as account management, support, security, and product operations; or
  • on behalf of customers in connection with their use of the Service.

2. Personal data we collect

We may collect the following categories of personal data:

Account and user data

  • name
  • email address
  • company name
  • job title
  • login and account details

Product and usage data

  • prompts, inputs, outputs, and workflow activity
  • usage logs and timestamps
  • browser, device, IP address, and technical metadata

Prospect and contact data

  • first name and last name
  • professional email address
  • job title
  • company name
  • company domain
  • related professional data used in prospecting and enrichment workflows

Connected service data

If you connect third-party services such as Gmail, Outlook, or CRM tools, we may process data made available through those integrations as needed to provide the Service.

3. How we collect data

We collect personal data:

  • directly from you when you create an account, use the Service, or contact us;
  • from integrations you choose to connect;
  • from third-party providers used in our workflows, including enrichment providers;
  • from publicly accessible sources, where relevant to prospecting and enrichment workflows;
  • automatically through technical logs and basic website technologies.

4. How we use personal data

We use personal data to:

  • provide, operate, and improve the Service;
  • manage accounts and access;
  • support prospecting, enrichment, drafting, inbox workflows, and CRM connectivity;
  • process prompts, outputs, and workflow results;
  • support integrations with email and CRM providers;
  • provide support and respond to requests;
  • maintain security, prevent abuse, and protect the integrity of the Service;
  • communicate with you about the Service;
  • comply with legal obligations.

5. AI features and BYOK

Certain Aero features rely on third-party AI providers, including the OpenAI API.

Aero may support a bring-your-own-key model, which means users may provide their own OpenAI API key to power AI-assisted features. Even where you provide your own API key, Aero may still process prompts, outputs, and related workflow data as needed to provide the Service.

You are responsible for the credentials you connect and for reviewing AI-generated outputs before using them.

6. Enrichment and third-party services

Aero may use third-party providers to support parts of the Service, including:

  • AI providers;
  • enrichment providers, including Hunter and Findymail;
  • email and mailbox providers, including Gmail and Outlook integrations;
  • CRM integrations;
  • hosting, storage, analytics, and related infrastructure providers.

We share personal data with third-party providers only as needed to operate, support, secure, and improve the Service, or as required by law.

7. Legal bases

Where applicable law requires a legal basis, we process personal data on one or more of the following bases:

  • performance of a contract;
  • legitimate interests;
  • consent, where required;
  • compliance with legal obligations.

Customers are responsible for ensuring they have an appropriate legal basis for the data they use with Aero, including prospecting and outreach data.

8. Retention

We keep personal data only for as long as reasonably necessary to provide the Service, maintain security, resolve disputes, enforce agreements, and comply with legal obligations.

Retention periods may vary depending on the type of data and how the Service is used.

9. International processing

Your personal data may be processed in countries other than your own, including where our service providers operate.

Where required, we rely on appropriate safeguards for international data transfers.

10. Security

We use reasonable technical and organizational measures designed to protect personal data against unauthorized access, loss, misuse, alteration, or disclosure.

No method of storage or transmission is completely secure, and we cannot guarantee absolute security.

11. Your rights

Depending on your location and applicable law, you may have rights regarding your personal data, including the right to:

  • access personal data;
  • correct inaccurate personal data;
  • request deletion of personal data;
  • object to certain processing;
  • request restriction or portability where applicable.

To make a privacy-related request, contact us at hello@aeroagent.io.

12. Customer responsibilities

If you use Aero to process personal data relating to prospects, customers, or other third parties, you are responsible for:

  • ensuring you are authorized to use that data;
  • complying with applicable privacy, data protection, and direct marketing laws;
  • honoring opt-outs, objections, and similar requests where required.

13. Changes to this policy

We may update this Privacy Policy from time to time. If we make material changes, we will post the updated version here and update the “Last updated” date above.

14. Contact

If you have questions about this Privacy Policy or our privacy practices, contact:

aeroagent.io
hello@aeroagent.io